Child Safety & Protection Policy

Age Requirement

• 18+ Only: SyncTrip is strictly intended for users aged 18 and above. We do not knowingly allow minors to create accounts, use platform features, or interact with other users in any capacity.

• Account Removal: If we become aware that a user under the age of 18 has created an account, we will immediately suspend the account, remove associated data, and report the incident where legally required.

• Face Verification: SyncTrip uses face verification to confirm user identity and age. If during this process we detect - or receive credible reports - that a user may be a minor, their account will be immediately suspended pending review.

• Restricted Features: Group features, SyncMaps, and in-app chat are restricted to verified adult users only. These features remain inaccessible until age verification is successfully completed.

Zero Tolerance Policy

• SyncTrip maintains a strict zero-tolerance policy toward any activity involving the exploitation, abuse, or endangerment of minors.

Face Verification & Child Protection

• Purpose: Face verification is a core safety measure used to confirm that all users are adults before accessing social features of the platform.

• Detection During Verification: Our verification system is designed to flag accounts where the submitted face appears to belong to a minor. Such accounts are suspended automatically and reviewed by our Trust & Safety team.

• Fraudulent Submissions: Submitting any image other than your own face - including images of minors, other adults, cartoons, AI-generated faces, or manipulated photos - is a serious violation of this Policy and our Content Policy, and will result in permanent account termination.

• Data Privacy: Face verification data is processed solely for age and identity confirmation. It is not used for marketing, profiling, or shared with third parties outside of legally mandated circumstances.

SyncMaps & Location Safety

• Adults Only: SyncMaps and all location-sharing features are exclusively available to verified adult users. Any account that has not completed face verification will not have access to these features.

• Prohibited Use: SyncMaps must not be used to locate, track, follow, or approach any individual - particularly minors - without explicit consent. Such behaviour constitutes a serious safety violation.

• Immediate Action: Reports of location-based harassment or any use of SyncMaps in a manner that endangers a minor will result in immediate suspension and referral to law enforcement.

Reporting & Moderation

• We provide in-app tools for users to report inappropriate content or behaviour, block other users, and flag safety concerns at any time.

• Our Trust & Safety team reviews all child safety reports as the highest priority and takes immediate action - including content removal, account suspension, or permanent bans.

• Reporters remain anonymous. We do not disclose the identity of users who flag safety concerns.

Cooperation With Authorities

• SyncTrip complies with all applicable child protection and safety laws across jurisdictions.

• We cooperate fully and without delay with law enforcement agencies, government authorities, and child protection organizations in cases involving child safety risks or illegal activity.

• Where legally required, we proactively report detected CSAM or related violations to the National Center for Missing & Exploited Children (NCMEC) and equivalent bodies.

Contact for Safety Concerns

• If you have any concerns related to child safety on SyncTrip, please contact us immediately. All reports are treated as a top priority.

• Email: synctripofficial@gmail.com

• We review every safety report and take all necessary steps to protect the platform and its users.